1. Introduction
Welcome to AXY! This Privacy Policy explains how AXY and its affiliated companies ("we," "us," or "our") collect, use, disclose, and safeguard your personal data when you visit and use the AXY App, website, and any related services (collectively, the "AXY Services").
We value the privacy of our users, subscribers, publishers, and members. Because of the social nature of AXY Services, information you provide as part of your public profile, broadcasts, or social interactions may be visible to others. We encourage you to be mindful of the information you choose to make public.
2. Information We Collect
We obtain information about you through various means to provide and improve the AXY Services.
2.1 User-Provided Information
You consent to provide some or all of the following Personal Information when you create an account or use AXY Services:
- Registration Information: Your date of birth, phone number or email address, password, user identifier, and language preferences.
- Profile Information: Your alias, profile images, gender, hometown, self-introduction, education, career, and linked social media information.
- User-Generated Content (UGC): Comments, messages, pictures, images, videos, audio, or other data you upload, distribute, or stream on the app.
- Facial Data (Apple App Store Requirement): When you use features to create special effects, filters, or emojis for your streams or pictures, your facial data may be processed. This processing occurs locally on your device or offline purely to apply the visual effects. We do not use your facial data for marketing or advertising purposes, nor do we share it with any third parties. Additionally, if you use our Real-Person Profile Picture Authentication, we compare your profile picture with a short facial-recognition video solely to verify your identity and protect against fake accounts. We do not retain your face recognition video on our servers; it is deleted immediately after the verification process.
- Payment & Transaction Information: Full name, billing address, date of birth, purchase amount, payment method, and transaction records when you purchase Paid Services.
- Social Network Contacts: With your explicit permission, when you activate functions like "Discover Friends", we may access your contacts to help you find people you know.
- Location Information: Your precise GPS information, but only after you explicitly grant us permission via your device settings.
2.2 Automatically Collected Information
We collect certain information automatically for our legitimate interests and to optimize your experience:
- Device Identifiers: Operating system, browser type, device brand and model, Internet Protocol (IP) address, screen resolution, and mobile advertising identifiers (such as Apple's IDFA or Google's AAID).
- Network Activity: Browsing history, search history, videos or pages visited, visit timestamps, and your interactions with other users or channels.
- Metadata: Information associated with your UGC, such as hashtags, keywords, and how/when the content was formatted.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to measure engagement, provide core features, and enhance your user experience.
3. How We Use Your Information
We use your Personal Information to:
- Provide Services: To manage your registered account, process transactions, present AXY Services, and deliver interactive features.
- Improve Services: To personalize content, present new features, and analyze user trends to enhance the platform.
- Communication: To send technical notices, support messages, notifications about service changes, and (with your consent) promotional activities.
- Content Review: To monitor UGC to ensure compliance with our content guidelines and legal regulations.
- Security & Functionality: To identify underage users, diagnose technical problems, and detect, prevent, or respond to fraud and illegal activities.
- Compliance: To enforce our Terms of Service and comply with applicable legal obligations.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
- Publicly: If your profile is set to public, your content (streams, UGC, profile details) will be visible to anyone on the platform and may be shared by other users.
- Service Providers: We share information with trusted third-party vendors who perform services on our behalf (e.g., payment processing, cloud hosting, and analytics).
- Corporate Affiliates: We may share data with our subsidiaries or corporate group members to improve platform functionality and prevent abuse.
- Legal Requirements: We may disclose information if required by law, court order, or to protect the rights, property, and safety of AXY, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We take appropriate administrative, technical, and physical security measures (including encryption and firewalls) to safeguard your Personal Information from unauthorized access, loss, or disclosure. However, no internet transmission is entirely secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Your Choices & Controls
You have significant control over your data within the AXY App and your device settings:
- Device Permissions: You can turn off access to your GPS location, Microphone, Camera, and Contacts at any time via your device's operating system settings.
- Push Notifications: You can opt out of push notifications through your device settings.
- Privacy Settings: You can hide your location, active time, and uploaded videos by adjusting the "Privacy" settings within the AXY App.
- Ad Tracking: You can limit ad tracking or reset your mobile advertising identifier (IDFA/AAID) through your device's privacy settings.
7. Your Rights (Including Account Deletion)
Depending on your region (e.g., under GDPR or CCPA), you have the right to:
- Access and receive a copy of your personal data.
- Rectify inaccurate or incomplete information.
- Delete your Account and Data: You can request the deletion of your account directly within the AXY App settings or by contacting our support team.
- Object to or restrict the processing of your data.
- Withdraw your consent where processing is based on consent.
To exercise these rights, please contact us at the email provided below.
8. Children's Privacy
The AXY Services are strictly not intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a child, we will take immediate steps to delete the account and associated data. If you believe a child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to, stored, and processed in countries outside of your country of residence. These countries may have different data protection laws. We implement appropriate safeguards, such as standard contractual clauses, to ensure your information remains protected during such transfers.
10. Data Retention
We retain your personal information only for as long as is necessary to provide the AXY Services, resolve disputes, enforce our agreements, and fulfill legal obligations. When we no longer have a legitimate business need to process your data, we will securely delete or anonymize it.
11. Changes to This Privacy Policy
We may periodically revise this Privacy Policy. We will notify you of any material changes by posting the updated version on this page and updating the "Last Updated" date. By continuing to use the AXY Services after changes become effective, you agree to be bound by the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us at:
Email: support@axy.live